How can we help?
Send us a message or check the FAQ below. We typically respond within 24 hours.
Or reach us directly
support@bethe.oneWe typically respond within 24 hours.
Frequently Asked Questions
About BeTheOne
BE THE ONE combines a personal-development website with a separate app. This website offers six short practices: Higher Self, Body, Breathwork, Meditation, Affirmations, and Create. You can try them without an account. The app has its own access, account, and feature availability; community email signup is separate.
Create a separate account in the web app. The iPhone app is in private beta through TestFlight; see the download page for current Mac availability.
Joining community emails is free and does not create an app account or start a paid subscription. App access and any pricing are handled separately in the web app.
The six website practices are Higher Self (a reflection prompt), Body (a short movement session), Breathwork (noticing your natural breath), Meditation (a brief attention practice), Affirmations (a statement connected to a concrete action), and Create (a small creative exercise). Each includes instructions and a timer. Optional notes stay in page memory and clear when you close the practice. App features may differ by version.
BeTheOne was founded by Valon Asani. The app is built on the idea that real growth requires honesty, consistency, and systems that hold you accountable.
Account and Login
Join community updates on the signup page, then continue to app.bethe.one/signup to create a separate app account. Confirming the community email subscribes you to emails; it does not create an app account.
Use the sign-in method you used when creating your app account. Confirming a community email does not create that account. If you still cannot sign in, tell us which app or browser you use and what happens. Do not send passwords or sign-in codes.
Open the profile or account settings in the app you use. Available fields and controls may differ by version. If you cannot find a setting, contact us with the app version and the change you want to make; avoid including private profile details in screenshots.
Check your app account settings for a deletion option. If you need help, email support@bethe.one with the subject "Account Deletion." We may need to verify that the account is yours. Unsubscribing from community emails is a separate action and does not delete an app account.
Subscription and Premium
BE THE ONE is in private beta. Public-launch subscription plans, prices and any Pro offering have not been announced.
The free and paid feature sets for a public release have not been announced. During private beta, follow the access details in your invitation.
Joining community emails does not start a paid app subscription. If you have a billing question, contact us using the form above.
Rituals and Features
Higher Self AI is an app conversation feature for reflection, clarifying a question, and considering a next step. It can make mistakes and is not a therapist. Check the current app for availability and the privacy policy for how conversations are processed. The Higher Self practice on this website is a written prompt and does not send your notes to an AI service.
A streak records consecutive days of activity. Check the current app for its day boundaries, completion rules, and any grace-day options. The website practices do not save a streak or penalize a missed day. You can stop a session and return when it suits you.
XP means experience points: an app progress measure associated with completed activities. The current app determines the points, levels, and activities that count. Website practice sessions do not add XP to an app account. XP does not measure your personal worth or health.
If leagues are available in your app version, their screen explains the current ranking period, points, and promotion rules. Check those details before joining; this support page does not guarantee particular tiers or weekly rewards. Website practices do not enroll you in a league or publish your results.
The website Breathwork practice asks you to notice your natural breathing without holding your breath or forcing a rhythm. The timer supports the short session; it does not prescribe a breathing pattern or promise a health benefit. Follow the safety instructions shown with the practice and stop if it feels uncomfortable. Any app breathing modes must be checked in the current app.
An evening check-in is a short reflection on what happened, what mattered, and what you want to do next. Check your app version for any check-in prompts, AI responses, or reminder options. You can also reflect privately without an app; no notification is required.
These names describe focus features. Their availability and permissions depend on the app and device; do not assume that installing the app blocks other apps. Check your current settings or ask support. This website does not block apps or change your device permissions.
Social and Community
If social features are available in your app version, look for friend options in the profile or community area. Check what activity is visible and to whom before sharing. Contact support if the option is missing or a request fails; website practice sessions do not add friends automatically.
An accountability partner is someone you choose to share commitments and review progress with. You can do this outside the app too. If your app offers pairing, follow its current instructions and privacy settings; this page does not guarantee a code-based pairing feature in every version.
Community features may let you share activity and respond to others. Availability, audience, and controls depend on the current app version and settings. Review those controls before posting. Notes written in the short website practices are not published to a feed.
Privacy and Data
The data depends on the service you use. Community email signup collects your email and consent record; the support form receives the details you submit. Optional website practice notes stay in page memory and clear when you close the practice. See the privacy policy for app processing, service providers, website measurement, and your rights.
App AI conversations can involve the service providers described in the privacy policy and product notices. Do not treat an AI conversation as clinically confidential. Review those notices and available controls before entering sensitive information. The website Higher Self practice does not send its optional notes to an AI service.
Use an export option in your app settings if one is available. For help or a request for your personal data, contact support. We may need to verify your identity before responding. Website practice notes are temporary and are not saved to your app account, so keep any notes you want before closing the practice.
Do not assume Apple Health integration is active in your app version. Check the app settings and your iPhone health-data permissions for any available connection. You control those permissions on the device. The website Body practice does not read or write Apple Health data.
Use the Privacy link in the footer of this page. The policy explains what data is processed, why, which providers are involved, and how to exercise your rights.
Yes. Check the deletion options in your account settings or email support@bethe.one with the subject "Data Deletion Request." Requests are handled under the privacy policy and applicable requirements, including any required identity checks or retention obligations. Unsubscribing from emails does not by itself delete an app account.
Troubleshooting
Check notification permissions for BE THE ONE in your device or browser settings. If the app has notification settings, check those too. Restart the app or browser if needed. If the problem continues, tell us your device, app or browser version, and which reminder you expected.
Close and reopen the app or reload the web app. If you use the private iPhone beta, check TestFlight for an updated build. If the issue continues, contact us with your device, app or browser version, and the steps that led to the problem. Remove private information from any screenshots.
If you believe a technical error changed your progress, send support the date, device, app version, and what you expected to see. Restoration cannot be promised before the issue is reviewed. Website practice sessions do not maintain an app streak.
Use the contact form at the top of this page, or email us directly at support@bethe.one. We typically respond within 24 hours.